Volvo Penta gasoline sterndrives rank highest in customer satisfaction, according to the J.D. Power and Associates 2005 Marine Engine Competitive Information Study (SM) released at the Miami International Boat Show.
In the past ten years, Volvo Penta has become a strong engine and propulsion provider in the U.S boating market, as a result of a very strong product and service offering.
This positive trend is evident upon reviewing the 2005 J.D. Power and Associates Marine Engine Competitive Information Study. This latest study was based on responses from 12,530 owners who registered a new boat between March 2003 and May 2004. Ten marine engine brands, including outboards, sterndrives and gasoline inboards, were included in the study.
In the study, J.D. Power queried boat owners on a variety of engine attributes including ease of starting the engine, quietness of engine at cruising speed, reliability of engine, fuel economy, amount of engine fumes, smoothness when shifting into gear, and the ability of the boat to accelerate rapidly.
The study results indicated that Volvo Penta gasoline sterndrives have the highest satisfaction score in every specific engine sub-component. Volvo Penta excelled with the reliability of their engines, which is the most important engine attribute. Additionally Volvo Penta gasoline sterndrives received particularly high ratings from owners for quietness at cruise, fuel economy, lack of engine fumes and shifting smoothness.
Volvo Penta of the Americas President Clint Moore said, "We are extremely pleased and proud to have received this award. While Volvo Penta products have always been highly regarded, the J.D. Power and Associates award provides tangible evidence that our commitment to making our owners' boating experience the best it can be, is working.”
To complement the J.D. Power and Associates award for Highest Satisfaction in Sterndrives, Volvo Penta has recently received the Marine Industry CSI award for Excellence in Customer Satisfaction – the only recipient in the Sterndrive engine category.
For further information please contact
Volvo Penta of the Americas, Inc., USA,
phone: +1 757 436 5120,