Volvo Penta has steadily expanded its service and support network in recent years, partnering with companies that specialize in marine operations to provide dependable technical support for the company’s growing customer base across the marine leisure and commercial sectors. Today, the company announces a new partnership in Central America with SVF Panama, part of the SVF Group, an important player in marine services that will support Volvo Penta marine customers in Panama and Costa Rica from its Panama City location.
Volvo Penta aims to provide superior service and support to customers and operators through a network of dedicated partners like SVF. This includes offering technical expertise, such as maintenance and repair through skilled technicians, maintaining robust stocks of parts and supplies, and providing operational support that helps marine users choose and utilize equipment that best meets their marine operations requirements.
The SVF Group has vast experience in the marine industry and considers people its most valuable asset. The company has considerable technical expertise and provides specialized support and personal attention to all its customers, including application support, field service, maintenance operations and parts supply.
“SVF is an ideal partner for Volvo Penta, as the company has shown unparalleled knowledge and expertise in boating in the Panama region,” said Dave Brown, director of marine commercial sales for Volvo Penta. “The organization knows marine products and provides the applications support needed to guide customers on using their equipment to meet the highest performance standards. This partnership will help us provide a new level of service and support in Panama and Costa Rica.”
An important support in the Panama Canal
SVF has long supported both commercial and leisure boating, including applications for yachts, ships, patrol boats, ferries, fishing boats, towboats, barges, frigates and corvettes. Together with Volvo Penta, the company will support all of these types of vessels and their requisite applications, from its Panama City office or with dedicated field specialists where they have workshops and staff dedicated to the marine sector.
One of its primary missions will be to support commercial marine activity at the Panama Canal, which generates some $3 billion per year in toll revenue. This includes specialized technical support for vessels that need to follow navigating protocols at the canal, which can help companies maintain compliance and avoid fines. SVF will also support the local fishing industry, pilot boat operations and marine leisure activities, among others.
SVF’s portfolio of services also includes technical training courses, which aim to optimize operator performance — and in turn, improve mechanical lifecycles and lower their total cost of ownership. The company’s services include engine analysis, component repair and parts refurbishment. Its goal is to reduce downtime and extend the life of equipment.
“The partnership between SVF and Volvo Penta is a significant milestone that will improve marine operations throughout Central America,” said Teo Reyes, product support manager for SVF. “SVF relies on a diverse set of experts to overcome our customers’ various challenges, whether they be technical or operational. By adding the support of Volvo Penta to our offerings, SVF can extend this expertise to a wider group of marine users that operate across Central America.”
For more information, please contact:
Marketing Communications Manager
AB Volvo Penta
Public Relations Support
AB Volvo Penta
Tel: +1 312-282-1745
Volvo Penta, with approximately 3,500 dealers in over 130 countries, is a world-leading and global manufacturer of engines and complete power systems for boats, vessels and industrial applications. The engine program comprises diesel and gasoline engines with power outputs of between 10 and 1000 hp. Volvo Penta is part of the Volvo Group, one of the world’s leading manufacturers of heavy trucks, buses and construction equipment.